.png)
Shipping Policy
Order Processing:
​
-
Due to the nature of our home decor products, it takes 3 days to make each piece.
-
Some products are made to order, please allow 5-7 business days for us to create and prepare your items for shipment.
-
Once your order is ready, you will receive a notification with tracking information.
​
Shipping Times:
​
-
Shipping times vary depending on your location.
-
Domestic orders typically take 3-5 business days to arrive after dispatch.
-
International orders may take 10-21 business days, depending on customs and local postal services.
​
Returns & Exchanges
​
​
-
Due to the made-to-order nature of our products, we do not accept returns or exchanges.
-
Please make sure to review your order details carefully before purchasing.
​
If your item arrives damaged, please contact us within 48 hours of receiving your order.
-
Take clear photos of the damaged item and the packaging it arrived in.
-
Send an email to info@goodtimescreativeco.com with the subject line "Damaged Item - Order #[Your Order Number]" and include the photos and a description of the damage.
-
We will review your case and may offer a replacement or refund based on the situation.
​
Contact Us:
If you have any questions or concerns about your order, please feel free to contact us at info@goodtimescreativeco.com We're here to help!